Dec 20

ipod_nano_6th_gen_replacement
Last month Apple started a replacement program for for the first-generation iPod nano due to continuing issues with overheating related to defective batteries from one of Apples suppliers. Now Macrumors reported that some of their readers did receive their replacement but it turns out to be a 6G iPod Nano instead of a 1G iPod Nano. It looks like Apple may have run out of refurbished first-generation iPod nano units and and may now be shipping out current-generation units as replacements. » Apple Replacing First-Gen iPod Nanos with Current-Gen Models

Nov 12

iPod Nano 1st Generation Replacement Program
Apple has determined that, in very rare cases, the battery in the iPod nano (1st generation) that were sold between September 2005 and December 2006 may overheat and pose a safety risk. This issue has been traced to a single battery supplier that produced batteries with a manufacturing defect. While the possibility of an incident is rare, the likelihood increases as the battery ages. Because of the Apple recommends that you stop using your iPod nano (1st gen) and follow the process noted below to order a replacement unit, free of charge. » Apple iPod Nano 1st Generation Replacement Program: Stop Using 1st Generation iPod Nano Due To Battery Overheating [Free Replacement]

Oct 28

iphone-4s
One iPhone owner told the Guardian that Apple engineers “installed a monitoring program” on his iPhone to diagnose the source of the problem. “I then got a call from a senior [Apple] engineer who said he had read my post and was “reaching out” to users for data and admitted this was an issue (and that they are not close to finding a fix!) and asked lots of questions about my usage and then asked if he could install the file below and that he would call back the day after to retrieve the info. I extracted the file from my Mac after a sync and emailed it to him. He was incredibly helpful and apologetic in the typical Apple way!» Apple Engineers Contact iPhone 4S Users To Diagnose Battery Issues