Aug 19

Appleinsider posted on their website that there are some angry people in China, customers reported purchasing iPhone 4s from Beijing Apple Stores only to discover their warranties were for less than a year, prompting allegations that the handsets were refurbished. Yes the report claims Apple sells iPhones to their customers “you” that has been given back to the Apple Store by previous customers because there was something wrong with the device. After Apple fixed this issue it goes back to the Apple Store, ready to be sold again.

According to this report, at least six consumers who purchased iPhones in Apple Stores or from authorized dealers in Beijing report that their registered warranties are less than the one year promised by Apple. The shortened warranties have prompted allegations that Apple sold returned or refurbished iPhones to the customers.

Wang has documented the cases of two customers who each purchased new iPhone 4 handsets on at the Xidan Joy City Apple Store in Beijing on July 9. When the customers went home to register their smartphones on Apple’s website, they discovered that the deadlines for their devices were listed as January and April of next year, three to six months less than the standard one-year warranty. Apple warranty shows January 2012 expiration date.



Some of the customers were offered new iPhones from the Apple Store to resolve the issue, although another consumer reported that the staff “tried to trick her” by extending the date of the warranty.

“It is cheating to sell refurbished products as new ones,” Wang said. “It will be discrimination against Chinese consumers if the case turns out to be true as refurbished cellphones are also sold in other countries, but at a cheaper price.”

Wang Hai, known for his 15-year crusade against counterfeit goods in China, delivered indictments against Apple earlier this week, citing the countrys “Consumer Protection Act,” the Global Times reports.

Source [AppleInsider]

\\ tags: , , , , , , ,

Leave a Reply