DailyMail posted some information about the UK mobile phone operator O2. They’re said to spend ‘hundreds of millions of pounds’ in 2010 to prevent a repeat of service outages suffered by customers in 2009.

Ronan Dunne, chief executive of O2 UK, apologised to customers in London who were not able to make calls as the operator’s network was swamped with traffic.

“A spokesman for O2 said it had been overwhelmed by an ‘absolute explosion’ in customers surfing the web or using smartphones, such as the iPhone (pictured), to download applications.

O2 customers have been hit harder than those of rivals because the operator was until recently the only British firm to carry the iPhone, which weighs particularly heavily on mobile phone networks due to its online content.”

The company will try to enhance the network in 2010 to ensure uninterrupted connection for users.They already spent £500 million since 2007 as a preparation for the traffic increase caused by the smartphone market.

Source: DailyMail

Thanks to Paul Wilkinson